Testimonials

Real testimonials from doctors and patients who have used Comfort Solutions rental equipment for face down recovery:

Comfort Solutions Testimonial from Dr. William E. Smiddy, Professor of Opthalmology, Bascom Palmer Eye Institute

www.BascomPalmer.Org

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“I have been so pleased with the equipment from Comfort Solutions that I received. Hearing the news of the macular hole in my eye requiring surgery and the need to keep my head down for 2 weeks was more than I ever expected. Thank God I discovered Comfort Solutions on the internet. I called and ordered the face down chair for my recovery and it was delivered in two days. It was a God sent as I knew I could never keep my head down that long by my self. Thank you for your fast service and thank you for easing my family’s mind.”  – Mary Lou H. M.

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“I found out I needed surgery for a macular hole in my eye and it was pretty scary. I called Comfort Solutions to order a chair for my face down recovery. They were fast, efficient and really, really nice and helpful during a very stressful and frightening time. I’m very happy I found them and would recommend this company to anyone that has to face this surgery.” – Cindi VN

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Best thing ever !!! This chair is a Godsend !!!” – Sharon L.

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“Rented the entire set. What a blessing. My friend would not have made the week without this. Especially the chair. Worth every penny.” – Egwyn W.

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“My husband Brian went to the ER Sat. afternoon and found out he needed unexpected eye surgery the following Monday morning which would require the need for face down positioning. After I e-mailed and filled out the order form Saturday night I believe John (? name) called me back on Sunday regarding obtaining the equipment which was needed the next day (Monday) when we returned from his day surgery. Mary and Betty were great in assisting with expediting our obtaining the equipment package so that when we arrived home from the hospital it was waiting at our front door. When a situation as ours happens suddenly and you are processing the health issue let alone what is needed for post surgery, I wanted to let you know what you do in servicing your customers, matters greatly and is very much appreciated. Thank you for what you do. ” – Lauren B.

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“Amazing customer service! Thank you so much for getting the equipment to us within 2 hours… incredible!” – Sharon B.

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“My mom recently had surgery to repair a detached retina with other complications and had to endure 14 days of face down recovery. I just wanted to share a few things about our experience with Comfort Solutions.

  1. I left a voice mail message after-hours to inquire about the equipment. My phone call was promptly returned early the next morning by a friendly and knowledgeable representative.
  2. The equipment was delivered earlier than expected to my sister’s house in Kansas City. She brought it to my Mom in Carthage, MO and we set it up for Mom to use. The equipment came with fantastic instructions and was easy to put together. It was clean and in good repair.
  3. When we returned the equipment, I called Comfort Solutions to notify them I had shipped it, and again, they were very kind.
  4. Today Mom called to tell me that her insurance will be reimbursing her for the expense as Comfort Solutions handled the paper work and filed with her insurance. Why would Comfort Solutions care if Mom got reimbursed? They already got their money. Well they DO care! This was fantastic news to my Mom who is retired and lives alone. A bright spot in her day today for sure!

I know it’s really simple stuff, just taking good care of your customer, but so many companies don’t do it anymore. I wanted to say thank you. It was a good old-fashioned pleasure doing business with you!”

– Kelly

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We used this company after my husband’s eye surgery. They were able to deliver the equipment we needed to our hotel in St Louis within hours of the surgery. The equipment made the “face down” week much more comfortable. Great customer service and a very reasonable price.” – Kathy GT

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“After surgery for a macular hole I was required to be face down 24/7 for a week. Comfort solutions chair made it possible. It was my home for seven days, always comfortable and, amazingly, my back never hurt from being face down. There is no way possible to survive without the chair but with it, it was easily possible to do what needed to be done. If anyone doubts it is worth it, put those doubts to bed: if you must be face down, you deserve to treat yourself to the best and most comfortable way to move forward. By the way, one week face down is a small price to pay for regaining sight.”  – John Z.

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“I want to personally  thank you for your attentive service regarding the delivery of the Comfort Solution Support Chair to my home on Sunday. The chair made my wife comfortable and the chair made the treatment much more tolerable. The ten days in the chair went by quickly and her back and shoulders were saved . Again thank you!” – David R “Your chair worked very well and made my required head down positioning more bearable. I never could have done it without the chair.” – Richard K.

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“You have been extremely nice people to do business with and I truly appreciate that.” – Jan

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“Thank you so much for the excellent service.” – Judi

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“Thank you for your help and providing comfort to my mother during time of recuperation from surgery. Without your equipment, it would have been very difficult.” – Jovanka L.

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“Your equipment is great!” – Donna W.

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“Thank you! It was a tremendous help!” – Sharon S.

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“I really enjoyed the use of this equipment! It was a God-send to have it.” – Ben C

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“The chair was great. Thank you!” – Carolyn M. “Thank you so much for all your help, patience and kindness. You made this difficult ordeal easier and less frightening.” – Robert and Paz K.

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“You have a very good service.” – Jack D.

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“Great products and service. Thanks.” – Nancy

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“I don’t know how I would have been able to have gotten through this situation without this wonderful equipment. Every piece was so helpful. Thank you for having this service.” – Cecila W.